Terms & Conditions
Products & Pricing
The pricing displayed for each print on our Site is firm, at the point of purchase. We strive to provide accurate information on the Site and are regularly reviewing.
We are constantly updating our inventory availability but due to limited supply, an item may be listed as available when unfortunately it was very recently sold. If an item is sold, we will inform you quickly and discuss alternatives or cancel the order.
Please be aware that your computer settings may affect how a product is visually displayed, particularly colors. Contact us if you have questions about our products.
Cancelling or Returning an Order
An order may be cancelled at any time prior to dispatch. To cancel an order please contact us so we can review where in the process your order is. An order can be returned within 5 days of receipt as long as it is unopened, undamaged, and unused.
Damaged Items & Making a Claim
Any claim for damage must be made by email, phone, or text within three days of receipt of the item. If you receive a damaged shipment please take photographs of the packaging and return it to us. The item should be returned to us fully insured, we will reimburse shipping and insurance costs to you.
If upon opening a package you find the item delivered has a manufacturing or printing defect please notify us immediately, within three days of receipt. The item should then be returned to us fully insured, we will reimburse shipping and insurance costs to you.
We do not except returns on packages that have been opened where the damage is not due to a manufacturing or printing defect.
All major credit cards, Paypal, Apple Pay, and Google Pay are accepted.
Our Site is hosted on a substantial third-party gateway, Shopify, to give you data and payment security. Shopify is PCI Compliant and known as one of the most secure ecommerce platforms.
Unfortunately, the transmission of data via the Internet is never completely secure. While we do our best to protect your personal data, we cannot guarantee the security of information shared with us online. When you store information in an online account, please protect your information with a secure password.
All content (including photographs, images, text, graphics, and logos) on this Site are copyright of Collectors Aviation Art LLC.
You can not use our content or images without our permission.
Personal information we collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
We use this order information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to communicate with you, send promotional information, and screen our orders for potential risk or fraud.
Please note that our Site is hosted in the United States. If you access the Site from a location outside of the United States, you acknowledge that the information you share and that we collect on the Site is sent to the United States, a jurisdiction that may not provide the same or equivalent level of data protection laws as those of your country of residence.
Device Information we collect
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site)
Sharing your personal information
We will never share, sell or rent your information to third parties.
We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Site, we will maintain your Order Information for our records.
If you have an concerns or questions, please contact us at firstname.lastname@example.org.